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Refund Policy

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Refund Policy

IPTcrystal are here to answer all your queries. We are always available to hear from you. If you have any sales or technical queries, please don’t hesitate to contact us. We want you to be perfectly happy with your purchase. If, however you are not satisfied with your package or your purchase and feel it’s not what you are looking for, our staff will do their best to resolve your issue and satisfy your requirements. We want to do our best to give you friendly and efficient customer support. 

We would love to hear you out so that we are given a chance to improve and to sort out every issue but still if need be we guarantee to give your money back in 14 days if you are not satisfied with our services.  Follow the instructions below to get a full refund within 14 days of your purchase.


How To request a Refund?

Please follow the instructions below to process your refund. 

  1. Fill in the contact form to request for a refund.
  2. The e-mail address should not be different from what you used when subscribing and buying our service.
  3. The invoice number should be included.

Need help?

Contact us at {contact@iptcrystal.com} for questions related to refunds and returns.